The West Coast's Internet Company
Support that’s local
Friendly help, clear answers and professional troubleshooting — from a team based on the West Coast.
Quick help
Start with a few basics — if you still need help, contact us and we’ll troubleshoot with you.
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Network status
If the network is down in your area, we’ll communicate updates as fast as possible.
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Power & cables
Check power to your router and ensure cables are firmly connected.
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Restart router
Restart and wait 2–3 minutes. This solves many common issues.
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Local support
Contact us with your address and service type — we’ll help.
Need help?
Contact us with your address, service type and a brief description of the issue.